Deleting your Dublio data
Last updated: 12 October 2026
Dublio has no account, and no server of ours holds your videos, subtitles or dubs. They are on your phone, so you can delete them yourself. For the little that Google keeps for us, this page says how to ask.
There is no account to delete
Dublio never asked you to register. We hold no user record, no profile and no copy of your videos, subtitles or voices, so nothing on our side is tied to you as a person. The steps below cover the data on your phone and the analytics, crash and advertising data that Google’s services keep.
1. What data exists, and where
| Data | Where it lives | Held by us? |
|---|---|---|
| Videos and subtitle files you opened | Android: where they were on your phone. iPhone: a copy in the app’s storage | No |
| Preparations: subtitles, translations, the dub’s sound, separated speech, speaker clips | App storage on your phone | No |
| Exported videos, subtitle files and audio | App storage, and wherever you saved or sent them | No |
| Downloaded language files | App storage on your phone | No |
| Settings, recent lists and favourites | App storage on your phone | No |
| Free-plan counter: free preparations used this month, no identifiers | App storage, plus Google’s Block Store on Android and the Keychain on iPhone | No |
| Usage events and crash reports | Google Firebase, under a random app instance ID | Yes |
| Advertising identifier (free plan) | Your phone’s operating system; used by Google AdMob | No |
| Subscription history | Your Google or Apple account | No |
| E-mail you sent us | Our mailbox | Yes |
2. Delete a preparation in the app
In the app, tap the preparation you no longer want and choose Delete. That removes its subtitles, translation, the dub’s sound, separated speech, speaker clips and the files exported from it.
On Android, your original video is not touched: it stays where it was, and you delete it there if you want to.
3. Delete everything at once
Clearing the app’s data or uninstalling it removes everything the app stored: preparations, exported files still in the app, downloaded language files, settings, recent lists and favourites, your ad consent choice and, on iPhone, the app’s copies of the videos you opened.
- Android, clear the data and keep the app: Settings → Apps → Dublio → Storage → Clear storage (the names vary slightly between phones).
- Android, uninstall: press and hold the app icon → Uninstall.
- iPhone: press and hold the app icon → Remove App → Delete App.
The free-plan counter is the exception. A copy of it is kept outside the app’s storage, in Google’s Block Store on Android and in the Keychain on iPhone, so it can stay after you clear the app’s data or reinstall the app. It holds only how many free preparations were used this month, with no identifiers and nothing about your videos, and it starts again from zero each month.
Phone voices you downloaded for dubbing belong to your phone’s voice settings and are managed there.
4. Files you exported or shared
Videos, subtitle files and audio you saved to your phone or shared go wherever you put them: a folder on your phone, a cloud drive, a chat app. Delete them there.
5. Device backups
If your Android phone’s backup is switched on, a copy of some of the app’s data may be in the backup to your own Google account. Manage or delete it under Google One → Storage → Backups, or under Settings → Google → Backup on your phone. On iPhone, the app keeps its files out of iCloud Backup. The free-plan counter can be part of these backups too: on Android through Google’s Block Store, and on iPhone with the Keychain in an iCloud or encrypted computer backup.
These backups belong to your Google or Apple account. We have no access to them and cannot delete them for you.
6. Analytics and crash reports
Usage events and crash reports are kept by Google Firebase for us, under a random app instance ID, not under your name or e-mail address. They never contain file names, titles, text from your videos or file paths.
- Clearing the app’s data or reinstalling it replaces the app instance ID, so new data is no longer linked to the old.
- Google Analytics keeps event data for a limited time, at most 14 months. Crashlytics keeps crash reports for 90 days.
- To ask about this data or have it deleted sooner, write to inceptionapplication@gmail.com. Because the ID is random and not linked to you, details such as your phone model and when you used the app help us find it.
7. Advertising identifier
On the free plan, Google AdMob uses your device’s advertising identifier. It belongs to your phone’s operating system, not to the app. Reset or delete it under Settings → Privacy → Ads on Android (on some phones Settings → Google → Ads), or turn off tracking under Settings → Privacy & Security → Tracking on iPhone.
8. Subscription history
Pro purchases stay with your Google or Apple account. The app only learns whether a subscription is active, and we keep no purchase records on a server of our own. See your purchases under Google Play → Payments & subscriptions, or on iPhone under Settings → your name → Media & Purchases.
9. Deleting an e-mail you sent us
If you wrote to us, we hold that correspondence. Ask us to delete it and we will, using the contact page. We aim to answer within 30 days.
Related: privacy policy · support